Shipping Methods

See below for domestic shipping rates in the Contiguous U.S.

The shipping rates listed above are not applicable for orders shipped outside of the U.S. Increases may apply based on volume. 

* Express shipping starts at $15.99. Increases based on volume.
** Priority shipping starts at $19.99. Increases based on volume.

See below for shipping rates to Hawaii, Alaska and Puerto Rico.

*** Standard shipping to Hawaii, Alaska and Puerto Rico starts at $9.99. Increases based on volume. 

See below for shipping rates to Canada.

**** Worldwide shipping to Canada starts at $30.00. Increases based on volume. 

Shipping Status

Do you offer free shipping on orders?
All orders within the Contiguous U.S. ship for free with standard shipping!

Do you ship to PO boxes?
No, at this time for security of we only ship to physical addresses.

Do you ship internationally?
International shipping is available. International shipping is not included in free shipping promotion.

Please note: We only ship Loungefly products to the U.S. (including Hawaii, Alaska and Puerto Rico) and Canada.

How do you ship orders?
We ship via USPS, FedEx, Amazon carrier, or UPS.  Orders may arrive in multiple packages 

I need to change my shipping address, what should I do?
Email info@mgastore.com with your name & order # in the subject line or the beginning of the message box if you're using our contact page. Include the email and previous address associated with that order # for verification, then include the updated shipping address of where you want that order to go!

Please note: changing your address within your account DOES NOT update the shipping address for that specific order(s).

Order Status

How long will it take my order to arrive?
Your order should arrive within 14-27 business days (excluding holidays and weekends).

Will I receive tracking information?
You will receive an email with a tracking number when your order ships.

My Preorder hasn’t arrived. What do I do?
Please contact us at info@mgastore.com with your order number. 

My order hasn’t arrived. What do I do?
Contact us at info@mgastore.comand we will look into the situation. Please include your order number in your email.